How we work

Initial meeting

When the client comes in, the first person they see is the practice director, Mateo Cañellas, who assesses their case file.

Analysis of the matter

After analysing the matter’s viability he discusses it with the other practice members and allocates it to a member of staff, who immediately starts on the agreed action plan.

Personalized study

A costing is done and the client’s chances of recovering those costs is studied.

Always in touch

There is unbroken contact between the practice and the client using all the modern methods of communication. We even provide a 24-hour mobile contact number for emergencies.

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